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BUY 5 Items Take 20% more OFF Everything Code: HAPPYFIT

FAQ's

IS THIS COMPANY LEGIT?

Heck yeah! All of our shirts are designed and printed in Grand Rapids, Michigan. We've been in business since 2013.

WHAT SIZE SHOULD I ORDER?

The shirts fit according to the size charts which are are listed at the bottom of every product, in addition you can reference the size chart page found here.

WHAT ARE THE SHIRTS MADE OF?

The material blends can be found on the size chart, found on the bottom of the product page or in the size chart page.

CAN I CHANGE THE COLOR OF ITEMS?

Unless offered at checkout or the product, unfortunately not at this time.

DO YOU TAKE CUSTOM ORDERS?

Not at this time, but perhaps in the future.

DO YOU SHIP INTERNATIONALLY?

Yes! At checkout enter your address to find out if your region qualifies.

WHERE DO I PUT MY GIFT CARD OR DISCOUNT CODE?

On the checkout page, on the right side where it says: Gift card or discount code.

MY DISCOUNT CODE ISN'T WORKING

Discount codes through e-mails only work once, and cannot be combined with promotional sales, and have an expiration date. Discount codes cannot be added after an order is placed.

DO YOU HAVE WHOLESALE ACCOUNTS?

Please email us at CS@NoveltyTeeCo.com

POST CHECKOUT - FAQ's

CAN I CHANGE OR CANCEL MY ORDER?

We are unable to handle change/cancel order requests at this time. Orders cannot be altered once in production.

PRICE ADJUSTMENTS

We do not offer price adjustments for purchases made either before or after the time of sale.

DISCOUNT CODES

Discount codes cannot be added after an order is placed.

HOW LONG DOES IT TAKE TO GET MY ORDER?

All shirts are hand printed in the United States and are initiated after purchase during business hours. Typical turn around time is 5-7 business days, then it will ship UPS. *Please note - viral sales may take up to 14 business days to begin shipping because our shirts are made to order by hand.

CAN I TRACK MY ORDER?

Once your order has left the facility and scanned by UPS you will get a shipping notification via email, where you can track your order.

IF I MOVE, WILL MY PACKAGE BE FORWARDED?

Shipped packages will not forward to a new address. We need to be informed of the new address prior to shipping. Once an order has shipped, the address cannot be changed.

HOW DO YOU SHIP YOUR GARMENTS?

We ship via UPS.

UPS LOST MY ORDER

Please contact UPS to try and reclaim your order first.

RETURN POLICY

Return/exchange information can be found here.

DEFECTIVE / DAMAGED ITEMS

Sometimes damaged/defective items slip though. Please contact customer service for a replacement at CS@NoveltyTeeCo.com with a photo of your defective garment, along with your order number and we'll ship you another one.Due to our handmade printing process, garments may vary slightly in size, color, texture, and shape from the photo. Many of our shirts have a distressed effect. All shirts come with our 'NoveltyTeeCo' Logo on them, no exception


STILL HAVE MORE QUESTIONS?

Contact Customer Service at CS@NoveltyTeeCo.com or simply click the button below.